Return Policy
30 Day Return Policy (Parts): 30 Days from the original date of purchase. Worn or used merchandise can not be returned.
If you need guidance on what parts you need, then you can send us an e-mail at [email protected] and we will assist you.
Please ship your return to the address below.
ATTN: Returns (Include Order Number)
Franklin Sports
5510 Getwell Road
Suite 102
Memphis, TN 38118
For more information regarding a return or return status you may email us at [email protected]. Please also include this information in your return as well.
- First & last name
- Order number
- Email Address
- Brief reason for the return
All returns are inspected upon arrival. Your refund will be issued 7-10 business days after the return is received.
90-Day Limited Warranty Policy
90-Day Limited Warranty Policy
We are committed to ensuring your satisfaction with your purchase. Our 90-Day Limited Warranty covers defects in materials and workmanship, starting from the original date of purchase. To be eligible for a warranty claim, you must provide valid proof of purchase, such as a receipt or order confirmation.
Warranty Coverage
This warranty is limited to the repair or replacement of defective products, at our discretion, and is subject to inspection upon return. All returns must be made within 90 days from the original purchase date.
For replacement parts, contact us at:
Phone: 1-781-341-5178
Email: [email protected]
Office Hours: Mon-Fri, 9:00 AM - 4:30 PM EST
