Mobile Terms & Conditions

Franklin Sports offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 75038. Customers may also sign up to receive order, shipping, and delivery notifications by SMS message (the "Service") on (833) 365-2552 . By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Franklin Sports reserves the right to stop offering the Service at any time with or without notice. Franklin Sports also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

By opting into the Service, you:

A. Authorize Franklin Sports to use an automatic telephone dialing system to send recurring text messages, which may be automated, to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).

B. Acknowledge that you do not have to agree to receive messages as a condition of purchase.

C. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.

D. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call (877) 377-6787 or email [email protected]. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service on 75038, your message frequency may vary based on your interactions and initiated texts. You may receive alerts about:

A. Sale promotions

B. Event information

C. Product launch announcements

D. Cart reminders

E. Back in stock alerts

F. Price drop alerts

G. Low inventory alerts

H. Loyalty Rewards

Once you affirm your choice to opt-in to the Service on (833) 365-2552 , your message frequency may vary. You may receive alerts about:

A. An order has been placed

B. An order has been shipped

C. An order has been delivered

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Franklin Sports may add or remove any wireless carrier from the Service at any time without notice. Franklin Sports and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service

To stop receiving text messages from Franklin Sports, text the word STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to 75038 and (833) 365-2552 any time or reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any of the text messages you have received from Franklin Sports. You can also contact us at (877) 377-6787 or [email protected]. These are the exclusive methods for opting out. After opting out, you will receive one additional message confirming that your request has been processed.

Questions

You can text HELP for help at any time to 75038 and (833) 365-2552 . This will provide you with a phone number and email address to customer service ((877) 377-6787 and [email protected]). You can also contact us at Franklin Sports, 17 Campanelli Parkway, Stoughton, MA 02072, if necessary.

Changes to Terms

These Mobile Terms and Conditions are subject to change at any time without notice.

The information provided herein is for general informational purposes only and does not, and is not intended to, constitute legal advice. Please consult your own legal counsel for legal advice.

Last update: 9/27/2024