PLEASE READ OUR LIMITED WARRANTY POLICY
LIMITED WARRANTY:This Franklin Sports Inc. product is warranted only to the original purchaser who purchases from Franklin Sports or one of its authorized resellers to be free from defects in materials or workmanship for a period of ninety (90) days from the original purchase date. During the warranty period, repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer can provide proof of purchase.
This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not authorized by the company to service the product or (v) damage to a product that has been modified or altered without the written permission of Franklin Sports, Inc.
All implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, terminate 90 days from the date of the original purchase.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU
Franklin Sports shall not be liable for any incidental or consequential damages for breach of any express warranty on this product.
Repairs and replacements have a 90 day warranty.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE
For replacement parts call 1-781-341-5178 or email [email protected] Hours: MON.- FRI. 9:00AM - 4:30PM EST
Please have your model number when inquiring about parts.
DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER
In the interest of resolving potential disputes between us in the most expedient and cost-effective manner, you and Franklin agree that any and all disputes arising in connection with this product (whether claims are based in contract, tort, statute, fraud, misrepresentation or any other legal or equitable theory) will be resolved by binding arbitration. Arbitration is a more informal procedure than a lawsuit that is filed in court. In arbitration, a neutral arbitrator will decide the case instead of a judge or jury. Arbitration may result in more limited discovery than a court proceeding and may not afford the same opportunities for review of decisions. YOU UNDERSTAND AND AGREE THAT BY ACCEPTING THE TERMS OF THIS WARRANTY, YOU AND FRANKLIN ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
Notwithstanding the foregoing, you may pursue an individual claim in small claims court in your county of residence within the United States or in Norfolk County, Massachusetts. In such case, the provisions of this section will not apply.
CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE UNDER THIS WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR THIS PRODUCT AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
Phone: (781) 344-1111 (Option 2)
Toll Free: 877-377-6787 (Option 2)
Email: [email protected]
Monday – Friday
9:00 am – 4:30 pm EST
17 Campanelli Parkway
Stoughton, MA 02072
Fax: (781) 341-0333